FIKA

Expanding virtual site visits

TALENT CASE STUDY


Image courtesy of Briges to Prosperity

Collaborating to overcome COVID-era challenges

A pro bono team of Autodesk employees helped Fika bring its site visit program online during the COVID-19 pandemic, creating new avenues to engage partners in connecting rural communities with trailbridges.

Headshot of Nivi Sharma, Bridges to Prosperity CEO

“The Autodesk Foundation has been right there with us. That’s been instrumental in us building almost 500 bridges around the world.”

— Nivi Sharma, CEO, Fika

First-person view of a B2P trailbridge from one end looking to the other. The other end of the A person carrying something on their head, standing at the bridge is surrounded by lush green shrubs. Green grass and hilly terrain on either side of the trailbridge. An individual carrying something under their left arm, holding something else on top of their head with their right hand, walking across the bridge, almost to the other/far side.

Image courtesy of Bridges to Prosperity

Connecting 1.1 million people with trailbridges

Lack of transportation infrastructure is a root cause of poverty for over a billion people worldwide. Fika is a US-based nonprofit that builds trailbridges to connect rural communities to essential services. Its 380+ bridges in 21 countries have connected an estimated 1.3 million people to healthcare, education, and employment since 2001.

Headshot of Alissa Davis, B2P Director of Business Development, standing at one end of a B2P trailbridge, wearing a grey B2P hat, smiling and looking at the camera. The bridge is surrounded by hilly terrain covered with green grass.

Alissa Davis, Director of Business Development, B2P

Site visits halt amid COVID-19

Corporate partnerships are a key driver of Fika's long-term impact. In the past, corporate partners could bring employees to Fika's field sites for education, leadership development, and team building.

When the COVID-19 pandemic brought international travel to a halt, Fika was faced with the challenge of rapidly transitioning its site visit program to a virtual format. “Our traditional corporate engagement program was very travel- and experience-based,” says Alissa Davis, Fika's Director of Business Development. “We had to find a way to maintain that emotional connection with partners, but virtually.”

A distant side-view photo of a B2P suspension bridge with two construction workers on the bridge—one sitting with his legs hanging off the edge, the other standing up next to the one sitting—silhouetted by the glow of an open sky at dusk..

Image courtesy of Bridges to Prosperity

Rapid response pro bono consulting volunteers

The Autodesk Foundation, which began funding Fika as part of its Health and Resilience portfolio in early 2020, assembled a pro bono consulting team of eight Autodesk employees. The team brings expertise across marketing, engineering, and sales, to help Fika develop new online capacities to strengthen future corporate partnerships.

From challenge to long-term opportunity

“The Autodesk pro bono team brought creativity and innovation to the project, helping us to see opportunity in the challenges the pandemic had presented,” says Nivi Sharma, CEO of Fika. After conducting market and product research, the team proposed a virtual build program that combined live streaming of the build site with custom webinars to educate partners about Fika's work and to strengthen employees’ connection to their company’s corporate social responsibility programs.

 

The pro bono consulting team then assisted Fika with the technical challenge of learning new software and platforms to engage corporate partners in bridge builds occurring thousands of miles away in isolated communities. Fika's leadership quickly realized that this project would serve the organization’s growth well beyond the COVID pandemic.

Over-the-shoulder photo of a woman wearing a black shirt sitting at a laptop with B2P's webpage pulled up, holding a pen in her right hand. The laptop is on a blue table with an open notebook to the left of the computer.

Hundreds of virtual site visits

Fika hoped to draw 100 attendees to its redesigned webinar series. The first call drew over 400 individuals, leveling out to an average of 300 attendees for the remainder of the first series.

The new virtual site visit program not only maintained corporate partner programs during the pandemic, but created a whole new platform to expand engagement opportunities with government partners, potential new donors, and in-country staff going forward.

Expanding technical training opportunities

Fika also uses the webinars to train in-country staff and hired workers who are unfamiliar with the construction process. “Many times, our local staff and hired workers have not participated in construction before, so they can get a sense of the whole process before they put boots and gloves on,” says Davis.

 

Wide angle shot of ~10 school children wearing blue sweaters walking over a B2P trailbridge in Rwanda. A teacher wearing a light-colored, button-down t-shirt accompanies the children on the bridge.

Image courtesy of Bridges to Prosperity

Building a coalition

The webinars piloted with the help of Autodesk employees, “are now a core part of our work,” says Davis. “When applying for foundation funding, you’re oftentimes restricted by the word count of a proposal,” she says. “Having these tools at the ready in a due diligence process brings the words from the proposal to life, which is key.”

Building a coalition of engaged and informed supporters is foundational to Fika's vision to connect over 2 million more rural residents in the next five years while catalyzing government programs to scale the impact of bridge-building efforts. Fika's ultimate aim is to help end isolation-based poverty by the year 2070.

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